Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Numaway Education Services Limited website, platforms, applications, services, tools, and related offerings (collectively, the "Services"). By accessing or using Numaway, you confirm that you have read, understood, and agreed to be bound by these Terms.

1. About Numaway Education Services Limited

Numaway Education Services Limited ("Numaway", "we", "our", "us") is an international education advisory and technology-enabled platform that supports students, parents, institutions, and partners in navigating global education pathways.

NUMAWAY does not act as a university, immigration authority, or visa-issuing body.

2. Scope of Services

NUMAWAY provides, among others:

• Education advisory and counselling services
• Program and university matching support
• Application preparation and coordination
• Scholarship discovery guidance
• Visa and immigration guidance (non-legal)
• AI-powered tools for profiling, guidance, and decision support
• Pre-departure and post-arrival support
• Institutional and agent partnership services

Specific services may vary by country, program, and eligibility.

3. Eligibility to Use Our Services

You may use NUMAWAY services if:

• You are at least 16 years old, or
• You are under 16 with verified parental or guardian involvement, and
• You provide accurate, truthful, and complete information

NUMAWAY reserves the right to refuse or discontinue services where eligibility criteria are not met.

4. User Responsibilities

By using our Services, you agree to:

• Provide accurate, complete, and truthful information
• Submit genuine and verifiable documents only
• Maintain confidentiality of your login credentials
• Use NUMAWAY services solely for lawful purposes
• Comply with all applicable laws, regulations, and institutional rules

Fraudulent, misleading, or falsified information is strictly prohibited.

5. AI-Powered Services (NUMAWAY Sage)

NUMAWAY provides AI-enabled tools (including NUMAWAY Sage) to support guidance, recommendations, and information access.

You acknowledge and agree that:

• AI outputs are informational and advisory, not guarantees
• Final decisions rest with universities, institutions, and authorities
• AI tools do not replace human judgement, legal advice, or official guidance
• NUMAWAY is not liable for decisions made solely based on AI outputs

6. No Guarantee of Admission, Scholarship, or Visa

NUMAWAY does not guarantee:

• Admission to any institution or program
• Receipt of scholarships or funding
• Approval of visas, permits, or immigration outcomes
• Employment, salary, or post-study outcomes

All final decisions are made by independent third parties.

7. Fees, Payments, and Refunds

Where applicable:

• Fees for services will be disclosed clearly before engagement
• Payment terms may vary by service type and region
• Refunds, if any, are governed by the Refund & Cancellation Policy
• Non-refundable services include completed advisory work and submitted applications

NUMAWAY reserves the right to update pricing structures with notice.

8. Third-Party Institutions and Partners

NUMAWAY may collaborate with:

• Universities and educational institutions
• Authorized agents and representatives
• Technology and service providers

NUMAWAY is not responsible for:

• Institutional decisions or policy changes
• Delays caused by third parties
• Actions or omissions of external partners

9. Intellectual Property

All content, systems, designs, tools, branding, and materials on NUMAWAY platforms are protected by intellectual property laws.

You may not:

• Copy, reproduce, modify, or distribute content without permission
• Reverse-engineer or misuse NUMAWAY systems
• Use NUMAWAY branding without authorization

10. Confidentiality

NUMAWAY will treat your personal data and submitted documents in accordance with our Privacy Policy. You agree to treat any proprietary information shared by NUMAWAY as confidential.

11. Data Protection

Your use of NUMAWAY services is subject to our Privacy Policy, which explains how we collect, process, and protect your personal data.

12. Limitation of Liability

To the maximum extent permitted by law:

• NUMAWAY shall not be liable for indirect, incidental, or consequential losses
• Liability is limited to the value of services paid
• This includes losses arising from reliance on information, third-party actions, or unforeseen events

13. Indemnification

You agree to indemnify and hold NUMAWAY harmless from claims, damages, or expenses arising from your misuse of our services, breach of these Terms, or violation of any law or third-party rights.

14. Service Availability

NUMAWAY aims to maintain platform availability but does not guarantee uninterrupted access. We may:

• Modify, suspend, or discontinue services temporarily or permanently
• Perform scheduled or emergency maintenance
• Update features or tools without prior notice

15. Termination

We may terminate or suspend access to services if:

• You breach these Terms
• Fraudulent or unethical activity is detected
• Required by law or regulation

Upon termination, your rights to use the services cease immediately.

16. Governing Law

These Terms are governed by the laws of the jurisdiction in which NUMAWAY is registered. Disputes will be resolved through applicable legal channels.

17. Changes to These Terms

NUMAWAY may update these Terms periodically. Updates will be published on this page with a revised "Last Updated" date. Continued use of services after changes constitutes acceptance.

18. Contact Us

For questions about these Terms:

• Email: connect@numaway.com
• Website: https://numaway.com